jiliboo collects personal information as part of operating a secure, regulated online gaming platform for Philippine players. This Privacy Policy explains exactly what we collect, why we collect it, how long we keep it, who we share it with, and what your rights are under Philippine data privacy law and our own platform commitments.
Effective January 2026 — applies to all jiliboo accounts and website visitorsBefore you read the full policy, here are the key principles that guide how jiliboo handles your personal information.
jiliboo collects personal data necessary for account management, identity verification, payment processing, customer support, and regulatory compliance. We do not collect data simply because we can — every field serves a specific, documented purpose.
jiliboo uses technical and organisational security measures to protect the personal data we hold. These include encrypted connections, access controls, and regular security reviews. No system is perfectly immune to risk, but we take the protection of player data seriously and act quickly when issues are identified.
jiliboo does not sell, rent, or trade personal data to third-party advertisers, data brokers, or marketing firms. Data shared with external parties is limited to what is necessary for operating our platform — payment processors, identity verifiers, and regulatory bodies as required by Philippine law.
As a Philippine data subject, you have rights to access, correct, and in some circumstances request the deletion of your personal data held by jiliboo. These rights are real and can be exercised by contacting our support team. We describe the process in detail in the Player Rights section of this policy.
jiliboo retains personal data for as long as your account is active and for the legally required period after closure — typically to satisfy regulatory record-keeping requirements. Once a retention period expires and no legal obligation requires continued storage, data is securely deleted or anonymised.
Privacy queries, data access requests, and concerns about how jiliboo handles your personal information can be addressed through our support team 24/7 in both English and Tagalog. For Filipino players who are more comfortable discussing these matters in Filipino, that option is always available at jiliboo.
jiliboo is designed for Philippine players accessing online entertainment through mobile devices with local payment options and local language support.
This Privacy Policy applies to all personal data collected and processed by jiliboo in connection with the operation of the jiliboo website and platform, including account registration, gameplay, payment transactions, customer support, and promotional activities. By creating a jiliboo account or using any feature of the platform, you acknowledge that you have read this policy and understand how your personal data is handled. If you do not agree with any part of this policy, do not create an account or continue using the platform.
This Privacy Policy covers all personal data processed by jiliboo in connection with:
This policy applies to all registered jiliboo account holders and to visitors who browse the platform without registering. It covers data collected on both desktop browsers and mobile devices. jiliboo operates a mobile-first platform, and data collection through the mobile experience follows the same principles as the desktop version unless a specific difference is noted.
The table below outlines the categories of personal data jiliboo collects, with examples and the primary reason for collection.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity data | Full name, date of birth, nationality, government ID number | Account registration and KYC verification |
| Contact data | Email address, mobile number, home address | Account communication, support, verification |
| Financial data | GCash reference, Maya account, bank name, card type, transaction amounts in PHP | Deposit and withdrawal processing |
| Activity data | Login timestamps, game sessions, bet amounts, sport selections, session duration | Account management, responsible gaming, fraud prevention |
| Device and technical data | IP address, browser type, operating system, device model, screen resolution | Security, fraud detection, platform optimisation |
| Communication data | Support messages, emails, chat transcripts, complaint records | Customer support, dispute resolution, compliance |
| Verification documents | Copies of government-issued IDs, proof of address, selfie verification | KYC compliance and withdrawal eligibility |
jiliboo collects your personal data through the following channels:
jiliboo uses your personal data for the following purposes:
jiliboo does not use your personal data for profiling or automated decision-making that produces significant legal effects without human review. Promotional personalisation based on activity data does not constitute automated decision-making in a legally significant sense.
jiliboo's mobile-first design means privacy protections extend consistently to all devices Philippine players use to access the platform.
jiliboo processes your personal data on the following legal grounds as recognised under the Philippine Data Privacy Act and applicable regulations:
jiliboo shares your personal data only where necessary for operating the platform or complying with legal requirements. The categories of third parties who may receive personal data are:
jiliboo does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial data purposes. Any third party receiving data from jiliboo is bound by confidentiality obligations and is only authorised to process data for the stated purpose.
jiliboo retains personal data for as long as your account is active and for the legally required period following account closure. The general retention guidelines are as follows:
When a retention period expires and no ongoing legal obligation requires continued storage, jiliboo will securely delete or anonymise the relevant personal data. Anonymised and aggregated data may be retained indefinitely as it no longer constitutes personal data under applicable definitions.
jiliboo implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure.
While jiliboo takes the security of your data seriously, no internet-based system can guarantee absolute security against all threats. In the event of a data security incident that affects your personal data, jiliboo will notify affected players and relevant regulatory authorities as required under the Philippine Data Privacy Act and its implementing regulations. The notification will describe the nature of the incident, what data was affected, and the steps being taken to address the situation.
Players also have a role in account security. You should use a strong, unique password for your jiliboo account, not share your credentials with anyone, and log out from shared or public devices after every session. Report any suspected unauthorised access to jiliboo support immediately.
jiliboo uses cookies and similar browser-based technologies to operate the platform, maintain your session, understand usage patterns, and improve the overall experience. A cookie is a small text file stored on your device by your browser when you visit jiliboo.
The types of cookies jiliboo uses include:
Most browsers allow you to manage or delete cookies through their settings. Disabling non-essential cookies will not prevent you from using jiliboo, but may affect some aspects of your experience, such as session continuity on shared devices. Essential cookies cannot be disabled without breaking login functionality.
jiliboo serves players across Philippine communities with a consistent approach to privacy, fair treatment, and secure account management.
jiliboo is strictly an adults-only platform. No person under the age of 21 is permitted to register, hold an account, or use any feature of the jiliboo platform. This is a legal requirement under Philippine law and a core jiliboo policy.
jiliboo does not knowingly collect personal data from persons under 21. If we become aware that personal data belonging to a minor has been collected — whether through misrepresentation during registration or any other means — the relevant account will be suspended immediately, the data will be reviewed, and necessary steps will be taken to delete or isolate the data in accordance with applicable law.
Adults are responsible for ensuring that minors do not access the jiliboo platform using the adult's account or device. Permitting a minor to use your jiliboo account constitutes a breach of the Terms and Conditions and may result in permanent account closure. If you suspect a minor has accessed the jiliboo platform, contact our support team immediately.
Under the Philippine Data Privacy Act (RA 10173) and jiliboo's own commitments, you have the following rights regarding your personal data held by jiliboo:
You have the right to know what personal data jiliboo holds about you, how it is used, who it is shared with, and how long it is retained. This policy fulfils that right, and support is available for specific queries.
You may request a copy of the personal data jiliboo holds about you. Requests are reviewed and fulfilled within a reasonable timeframe. Identity verification is required before data access is granted.
You have the right to request correction of inaccurate personal data. Supporting documentation may be required to update certain fields, particularly identity and contact information.
In specific circumstances, you may request the deletion of your personal data. This right is subject to jiliboo's legal retention obligations — data required for regulatory compliance cannot be deleted on request alone.
You may object to certain types of processing — such as direct marketing — where applicable. Objection to essential processing required by contract or regulation cannot restrict legally necessary data use.
Where technically feasible and legally appropriate, you may request a structured copy of your personal data for transfer to another platform or use by yourself.
To exercise any of these rights, contact jiliboo support at support@jiliboo.com. Include your registered email address and a description of your request. Identity verification will be required before any data access, correction, or deletion request is processed. jiliboo will acknowledge your request promptly and provide a substantive response within the timeframe required by applicable law.
jiliboo primarily stores and processes personal data within secure environments. Some service providers engaged by jiliboo — including cloud infrastructure and KYC partners — may process data in locations outside the Philippines. Where personal data is transferred internationally, jiliboo ensures that appropriate safeguards are in place as required by the Philippine Data Privacy Act, including contractual data protection obligations with receiving parties and confirmation that the receiving jurisdiction provides an adequate level of data protection or that specific transfer mechanisms are in place.
jiliboo does not transfer personal data internationally for commercial or marketing purposes. International transfers are limited to what is operationally necessary for secure platform functioning and regulatory compliance. If you have concerns about the international processing of your personal data, contact our support team for further information.
jiliboo may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or platform operations. When material changes are made, jiliboo will inform registered account holders via email or an in-platform notification. The updated effective date will be displayed at the top of this page.
Continued use of the jiliboo platform after the stated effective date of an updated Privacy Policy constitutes acceptance of the revised terms. Players who do not agree with a material change may close their account before the effective date by contacting jiliboo support.
We encourage all Philippine players to review this page periodically — especially before making deposits or engaging with new jiliboo features — to stay informed about how their personal data is handled. The current version of this policy is always available at jiliboo.com/privacy-policy.
For any questions, concerns, or requests related to this Privacy Policy or the personal data jiliboo holds about you, contact our support team:
When submitting a data rights request, please include your registered account email address, a clear description of your request or concern, and any relevant supporting information. We may need to verify your identity before fulfilling a data access or deletion request. This verification step is for your protection and is not intended to create unnecessary barriers to exercising your rights.
For general account queries — deposits, withdrawals, promotions, game issues — the same support team is available 24/7. Privacy-specific requests will be routed to the appropriate jiliboo data management process for handling.
You have read the Privacy Policy. You understand what jiliboo collects, why, and how your rights are protected under Philippine law. Register now to access JILI Slots, online casino games, Color Game, boxing and MMA betting, Sabong, and current promotions — all in PHP with local payment options. Set your budget before you begin, and use our responsible gaming tools whenever you need them.